Build operations your team can rely on.

Baseline helps healthcare organizations, event teams, and growing businesses fix bottlenecks, clarify ownership, and put practical systems into daily use.

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Operational challenges rarely stay in one department.

When responsibilities are unclear and teams work around broken processes, leaders spend more time chasing updates than moving the organization forward. Baseline helps you find the friction and build a practical way through it.Led by Jake Lees, with 15+ years of operational leadership across healthcare, public health, and complex events.

Experience includes scaling a mobile healthcare operation to 3 vehicles and 20 employees, managing $500,000–$2 million operational budgets, and leading event logistics and field teams.

How We Help

Every organization has different operational challenges. Our work is tailored to the problems that need solving, not a predetermined package.

Operational Assessment
Identify bottlenecks, inefficiencies, and gaps in the systems, processes, and responsibilities that drive daily operations.

Process & Systems
Build practical workflows, reporting structures, and tools that make operations more consistent and easier to manage.

Operational Performance
Improve visibility into staffing, costs, resources, and performance so leaders can make better decisions.

Leadership & Implementation Support
Provide hands-on operational leadership to put improvements into practice, support teams, and maintain accountability.

Who We Work With

Different industries face different pressure. Strong operations depend on the same fundamentals: clear processes, capable teams, reliable systems, and consistent execution.

Healthcare
supporting healthcare organizations with workforce coordination, program implementation, operational systems and scalable service delivery

Events
Helping event organizations improve planning, logistics, vendor coordination, field operations, and execution across complex environments.

Growing Businesses
Working with business owners and leadership teams to establish structure, improve visibility, and build operations that can support growth

Experience Built Through Execution

Baseline Operations Group was founded on a straightforward belief: operational improvements should be practical, measurable and built to work in the real world.

Our approach comes from hands-on leadership across healthcare, public health, and large-scale events—with direct responsibility for managing budgets, implementing systems, and delivering results.

Experience That Informs Our Work

Built and scaled a mobile healthcare operation from startup to 3 vehicles and 20 employees.
Supported large-scale public health operations involving millions of tests and vaccinations.
Managed operational budgets from $500,000 to $2 million.
Led complex event operations, logistics, vendor coordination, and field teams.

Meet the Founder

Jake Lees | Founder, Baseline Operations Group
I've spent more than 15 years leading operations in environments where execution matters. From building mobile healthcare programs to managing large-scale public health initiatives and complex event operations, my work has focused on turning operational challenges into practical systems that teams can rely on.I founded Baseline Operations Group to bring that same hands-on approach to organizations that need stronger structure, better visibility, and reliable execution.

Let's Talk

Whether you're navigating growth, working through operational challenges, or looking for a better way to manage daily execution, let's chat.

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